Question 1

What is a Festival+ Online accreditation?

Accepted Answer

If you can't go to Annecy for the Festival but would like to enjoy the event, the Festival+ Online accreditation enables you to view numerous content (short films, speaking events, etc.) to discover animation in all its forms.

This accreditation is intended for professionals and teachers in the field of film, television and multimedia.

For information about the Festival+ Online accreditation

Question 2

How do I cancel my participation at the Festival?

Accepted Answer

I would like to cancel my participation and be refunded

As stated in the General Terms and Conditions related to the Annecy 2021 accreditations, for the Hybrid or Online formulas, any cancellation request must be sent to accreditation@citia.org. The refunds will be carried out after the event.

You have a 14-day withdrawal period after the purchase date, during which time your accreditation can be fully refunded.

Beyond 14 days, a deduction of 20% VAT incl. of the accreditation price will be applied.

However, if you participate in an online or on-site event or screening (whether you are within the 14-day withdrawal or not), you will have deliberately used the benefits of the accreditation and therefore waiver your right to withdrawal. The Annecy 2021 accreditation will automatically be available to you. No refund will be carried out.

Furthermore, no refund requests will be treated from 14th June 2021.

However, if you are unable to travel because you have contracted the Covid-19 virus or are a Covid-19 contact case (documentary proof is required), your accreditation will be refunded in full.

I would like to cancel my participation and transfer my accreditation

You can also decide to transfer your accreditation to a third party. The original accreditation will be withdrawn. The new bene

Question 3

Covid advice and info for your stay in Annecy

Accepted Answer

TOUSANTICOVID (all against covid)

TOUSANTICOVID is the French contact tracing application that we invite you to download when you arrive in France. Beyond contact tracing, it offers a wide range of additional digital services. More info here.

SCREENING TESTS

If you need to do a screening test during your stay in Annecy or in France you will find the up-to-date list of all the screening locations here.

If you are a foreign national, according to our current information, France will cover the cost of your RT-PCR test. You must specify your temporary address in France and a social security number when you make your appointment online. This social security number is the same for all foreign nationals who take a test in Annecy, in the Haute-Savoie department: 155555574102305

To make life easier, we have identified the closest screening locations (updated 26/05/21):

RT-PCR tests

By appointment

Laboratoires Synlab Make an appointment online at www.pds.synlab.fr onglet RDV COVID 19*

At Square Verdun, in Annecy (opposite Annecy Station)
At 62 avenue de France, in Annecy (former central kitchen at Novel)
At 49 avenue de Genève, in Annecy
At 46 route de Frangy, in Meythet _*In order to confirm your appointment, you must specify "Régime général – CPAM" in the box "Caisse de rattachement"

Question 4

I need a VISA to come to Annecy, how do I get one?

Accepted Answer

All foreign nationals (non-EU) wishing to come to France, even for professional reasons, need to be able to present regulatory documents at the border indicating the purpose of stay, means of subsistence and accommodation conditions.

Generally, unless exempted, a visa is necessary, which must be requested prior to departure from the French Embassy or Consulate in the applicant's country of residence.

If you are a citizen of the European Union (EU) You don't need a visa, just an identity card.

For citizens outside of the EU An up-to-date passport, issued less than 10 years ago, is mandatory. The validity should be more than 3 months after the allocated visa.

You will find more info on the FranceVisas website.

How to get a visa? You'll need the following documents: • Official invitation letter* from the International Animation Film Festival and Mifa • Schengen short-stay visa request form

How to get an invitation letter?

Make a request for online accreditation
Complete the request form for an invitation letter and return it by email to CITIA : visa@citia.org.

The Annecy 2021 request form for an invitation letter is available here.

Important Make sure you include the name on your passport on the form, which will then be indicated on the invitation letter for the French Embassy or Consulate in your coun

Question 5

Where can I buy an accreditation on-site?

Accepted Answer

It is possible to purchase accreditations on-site from the Sunday prior to the Festival opening until Friday midday at the Festival or Mifa Welcome Areas.

All information concerning the Festival and Mifa Welcome Areas and their opening times are available here.

In 2021, due to the current health context, the number of accreditations sold will be limited. Closing the sale of one or several types of accreditations could be likely if the limited number is reached.

Question 6

How can I watch the films? Do I need to reserve?

Accepted Answer

You must be accredited to be able to view the films. To find out all about our Annecy 2021 offer, click here.

If you have a Moviegoers Online accreditation: go directly to the Viewing Platform. Once logged-on, you can watch all the content available.

Connect to the viewing platform

If you have another type of accreditation: connect to your Annecy Network account with your username and password you received by e-mail, then follow the link to the Viewing Platform.

Connect to your Annecy Network

Reservations are not required to view films.

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